Before You Panic, Remember We Are Here for You!

Recently many Mac users have been dealing with something they thought they would never have to worry about on their system: a virus! But we are here to explain that this recent issue is not as devastating as some might believe. First the bad news. As any Mac user who clicked on the link in Safari that launched the Mac Defender can attest, there were a variety of problems. From solicitations to enter credit card numbers to intermittent adult content, Mac Defender quickly creates a bit of drama for the users.

However, here is the good news: Mac Defender is not really a virus. It is considered malware. A virus executes code or scripts without your permission or knowledge. Malware requires the user to enter their administrative password to be installed. And with professionally-designed screens and urgent messages, it is easy to believe that your system is being infected. After the user is tricked into thinking they are installing a piece of anti-virus software they try to scare you into thinking your computer is infected and try to get you to enter your credit card number to fix it. For the average computer user, this technique is very effective, with some users eventually giving the program their credit card number for payment. These programs arre scams! They are developed wanting nothing more than to steal credit card numbers and cause problems.

So what can do you do to stop Mac Defender and every other threat that you might open in the future?

Before You Push the Panic Button... Type 357.4360 

We understand that feeling of panic when you see a screen that says your system is being infected and you need to enter your password and user name now to stop it! But, as hard as it might be, push back from the system, take a deep breath and think about how you got to where you are. Did you click on a link that launched this window? Do you know the software?

As always, you can call the panic hotline at Diversified Computers at 603.357.4360. We’ll calm your nerves and get your system right back to normal.

Even if you think you might of downloaded a malicious program, it is always a good idea to bring in your computer to have our professional technicians take a look at your system. This is a great way to get your peace of mind, and keep your system running at it's optimal capacity.

Software Downloads: Three is A Crowd

Never trust a 3rd party web site for your software. Download your applications directly from the reputable developers. Always download music and videos from iTunes or Amazon.

If They Ask for Your Username and Password, Think Twice

While most installers require passwords, pay close attention before entering this information. Make sure you know where you download all of your software. By typing in your password, you give that software authorization to pretty much do whatever it wants on your computer.

Software Updates: The Latest is the Greatest

This is one of the most important things that you can do. Make sure you always have the latest software. These updates can contain critical security patches and other important bug fixes. If you need any help installing updates please visit our service page.

Spread the Word

You might be a seasoned computer user but what about all the other users of your computer? Does your high school student do homework on that system? Will he know what to do if he clicks on a link that launches malicious software? Take a few minutes to clearly explain what they should do if somebody suspects they clicked on a site that might download software.