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AppleCare Protection Plan for a Mac System
Every Mac comes with a one-year limited warranty and 90 days of
telephone technical support. The AppleCare® Protection Plan for Mac®
extends your coverage to three years from the original purchase date of
your Mac.1 With the AppleCare Protection Plan for Mac, you get direct
telephone access2 to Apple experts for technical support on using Mac OS
X; quick iLife® and iWork® questions; and connecting to printers and
AirPort® networks. You also get global repair coverage3 — including both
parts and labor — for your Mac and select Apple peripherals.
Key Features
One stop for technical support
- Direct access to Apple experts
- Global repair coverage3
- Onsite repair for Mac desktop computers: Request that a technician come to your work site4
- Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple4
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple Hardware Coverage
- Your Mac computer
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule5
- Apple display purchased with your Mac
Software support included
- Using Mac OS X6
- Quick how-to questions about iLife and iWork
- Connecting to printers and AirPort networks
The company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html.
1 See terms at www.apple.com/legal/applecare/appgeos.html for full details.
2 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3 Global repair coverage may be subject to certain restrictions. See terms above for full details.
4 Availability of each option depends on the country in which service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.
5 Must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.
6 For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support (available in select countries).
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